Privacy Policy

More information about our privacy policy.


We collect information from you when you register on our site or fill out a form.When ordering or registering on our site, as appropriate, you may be asked to enter your name, identification number, e-mail address, mailing address or phone number.


  • To personalize your experience
    Your information helps us to better respond to your individual needs
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer services
    Your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

We implement a various of security measures to protect the security of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

JOHOR E - PAYMENT PORTAL may use the latest technologies including encryption software to protect your information or any data you provide on our portal to maintain security standards to prevent unauthorized access.

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
To safeguard your personal data, all electronic storage and transmission of user account information are stored with security technologies.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://onlinepayment.johor.gov.my
By using our site, you consent to our websites privacy policy.
If we decide to change our privacy policy, we will post those changes on this page

If there are any questions regarding this privacy policy you may contact us using the information below.

Bahagian Sains Teknologi dan ICT Negeri Johor
Aras 1, Bangunan Dato Jaffar Muhammad,
Kota Iskandar,
79000 Nusajaya, Johor.

Phone: 07 - 266 6660 / 07 - 266 6661
Fax: 07 - 266 1668